GoAigua

GoAigua by Idrica is a smart water engine which unifies all information on processes and infrastructures to optimize operations and decision-making in companies in the water sector.

While working at Nexus Integra, I also contributed to a few projects for its partner, Idrica. One notable project involved assisting their design team in developing the GoAigua platform and its design system, Aigua.

My role: Product design, Design systems

Period: 2018-2019

  • Idrica products were initially connected to a platform as silos, which is a reflection of how the company had been creating individual solutions.

    With no cross experiences defined between their product silos, their final users find themselves lost when navigating in between them and optimizing their data.

    • 2 product designers

    • 1 product manager

    • 15 software engineers

    • Create a consistent experience and reduce legacy.

    • Elevate the experience by connecting different products and breaking the silos.

    • Increase the customer satisfaction.

    1. The team interviewed 5-10 stakeholders who daily managed water networks.

    2. We found out that products were disconnected, and data was isolated.

    3. Creation of a single solution, with a clearer navigation and progressive steps in onboarding.

    4. Development of a design system to bring clarity.

    5. We conducted usability testing with 5 users, which let us reduce the number of apps in the product.

  • We planted the seed for GoAigua, a platform that would later evolve into Idrica.

    The team connected the different solutions created by the company, providing them with visual consistency thanks to the new design system, as well as the product management, who pushed to build a solid platform that users could trust.

    Idrica is today one of the most known emerging platforms for water management networks.

    • Improved user satisfaction (4.6/5 in post-onboarding surveys).

    • I understood the importance of reducing cognitive load in complex flows and discovered new techniques for performing rapid usability tests.

Aigua Design System

In addition to the product design work, the design team led the initiative to visually consolidate the product with the creation of its own design system, Aigua. This design system would lay the foundation for scaling any new vertical that the company might develop in the future.